This is why it is so important to understand what causes conflict in business and to have a conflict resolution plan in place to address it when it happens. There can be competition for resources dollars, work space, employees, etc. If managed properly, conflict can add value to an organization.
Infinite Resolutions provides full spectrum communication, collaboration, conflict prevention and resolution services with a diverse clientele including governmental, health care, and educational organizations in the public sector as well as for- and non-profit private companies.
Marlene is dedicated to the organization and its people who seek to create a culture of respectful communication and collaboration from the workplace to the board room. Infinite Resolutions builds internal capacity by building on organizational and interpersonal strengths and resilience.
Marlene has over 35 years of experience in preventing and resolving organizational conflicts through mediation and facilitation; building communication, constructive conflict, supervisory skills; leadership development; employee and labor relations.
Her practice of organizational strategic process engages stakeholders in dialogue and collaboration and she is gifted in bringing individuals and groups together to work toward common purpose.
She guides pro-active organizations in developing, implementing, and supporting sustainable workplace dispute resolution processes. Prior to Infinite Resolutions, Marlene successfully resolved hundreds of workplace disputes without arbitration or litigation.
This resolution, if passed, will be the first initiative of its kind in the nation. Choices for your dispute resolution policy and process may include:Emotional Intelligence and Conflict Resolution • In one year, the US Air Force invested less than $10, for emotional competence testing and saved $2,, in recruitment costs.
Primary Stages for Successful Conflict Resolution.
Conflict can be a chaotic jumble of thoughts and feelings. Clarity is often lacking, and confusion holds sway. When this happens, slowing down and reflecting before rushing to resolve the problem can prove very effective. Page 2 of 5 Conflict Competence in the Workplace. Sources of Conflict in the Workplace 1.
Organizational Conflict Challenging a person's competence and motivation 7. Failing to deliver on promises; ignoring input 8.
Being forced to do more with less 9. Using power to control and playing favorites Managing Conflict 1. Think first 2. Gain a better understanding 3. Define the problem 4.
Conflict Management in the Workplace Most people try to avoid conflict in the workplace, but as one person said to me recently, “conflict comes looking for me”. Workplace conflict is inevitable and when poorly handled costs businesses in lost productivity, absenteeism, sick leave and high staff turn over.
Watch video · Learn to respond to workplace conflict more effectively, by managing your emotions and engaging others constructively. - Hi I'm Craig Runde, and welcome to Improving Your Conflict Competence.
In this course we'll explore how to respond to work-place conflict more effectively. Conflict can be a chaotic jumble of thoughts and feelings. Clarity is often lacking, and confusion holds sway. When this happens, slowing down and reflecting before rushing to resolve the problem can prove very effective.
Page 2 of 5 Conflict Competence in the Workplace.